1. The details on file
An order leaves us with exactly two pieces of personal information. The first is an email address, since that inbox is where the login arrives. The second is the WhatsApp number that starts the chat with our team, since replies go back to it. Anyone who writes by email instead has that thread kept as well.
No home address, ID document or date of birth is requested, and there is no website account to create.
2. What they are used for
Both details serve one purpose: getting the service to you and helping while you watch. In practice that means sending the login, sorting out setup problems and letting you know about anything that changes your plan. No newsletter list is built from them, and they are never sold, rented or passed on for anyone else’s marketing.
3. How payments are handled
Whichever of the six payment methods you pick, the transaction is processed by that card scheme, wallet, exchange or bank, and their privacy rules apply to it. Full card numbers never reach us. On our side, the only payment record is a note that the order was settled.
4. Seeing, correcting or removing your details
Whenever you like, ask which details sit on file, have a mistake put right, or have everything erased after the plan ends. The answer comes back in the same WhatsApp chat or email thread.
How orders, screens and renewals work is covered separately in our terms of service; prices for every tier are listed with the yearly and lifetime plans.
5. Who to ask
Send anything about this privacy notice to [email protected], or use the WhatsApp line, +44 7490 300294. Company details are available on request through either channel. Any future revision will appear here, dated, in place of this one.